In addition to the initial licensing cost, businesses using Microsoft Exchange Server must also foot the bill for routine hardware maintenance, as well as any necessary repairs should the system go down. Also challenging for SMBs? Exchange’s price tag. As an on-prem email server, it requires a significant amount of storage space and computing resources, which could present a challenge for small and medium-sized businesses (SMBs).
That said, Exchange isn’t without its drawbacks.
Microsoft has become a household name for its innovative software solutions, and Exchange is no exception: It earns high marks from users for its versatility, flexibility, customizability and ease of use, effectively making it the gold standard for on-premises email servers. Nearly everyone who has a basic familiarity with email has at least heard of Exchange, Microsoft’s email server solution, if not used it themselves.